Monday, November 24, 2014
Wednesday, November 12, 2014
“This holiday season, you’ve probably seen or read about all the retailers opening their doors as early as 6 pm on Thanksgiving Day. We have decided not to follow that trend. Instead, we believe family comes first and you should be at home celebrating with them on this special holiday. This means none of our stores will be open on Thanksgiving Day. In addition, none of our stores will be open before 7 am on Black Friday. ” -- Michael R. MacDonald, CEO, DSW Shoes
I came across this on Facebook the other day. It rang so true to me since my wife and a lot of her friends work in retail from the management end.
A visible expression of company culture
One of the great features of the Internet, for me, is to read through the comments of others and get a sense of other people’s concerns.
The comments read:
“I like this company even more! I’ll buy all my shoes and sneakers there from now on.”
“I’ll be shopping at DSW.”
“I wish other stores would follow their lead! Of course if we, as consumers, refused to shop on Thanksgiving the stores would quit opening on family holidays.”
Posted by Ron Thomas at 4:34 AM
Thursday, November 6, 2014
Sunday, November 2, 2014
No matter how far reaching a leader’s vision or how brilliant a company’s strategy may be, neither will be achieved if not supported by organizational culture.
Analyzing his team’s successes, basketball all-star Kobe Bryant of the LA Lakers once told ESPN: “I think we have to start at the top, in terms of the culture of our team. What type of culture do you want to have? What type of system do you want to have? How do you want to play?” Much like any other organization, the LA Lakers uses a top-down approach to team culture, in which the leaders set the tone for the entire team.
Leading by example
Posted by Ron Thomas at 1:56 AM